Policies

The arrival of your pet on the date of their stay at the Hotel must be done within working hours. If you arrive at the Hotel La Niche outside our designated hours, additional charges will apply.

Obviously, you have to bring his food so as not to change his eating habits.

Your pet's departure on the date of the end of their stay at the hotel must also be made within working hours. If you arrive at the hotel after these hours, La Niche will apply an additional full-day rate to any non-retrieved animal.

A 50% deposit is required at booking. This deposit will be deducted from the total amount of services upon payment. The reservation is confirmed after the receipt of your pet's vaccination record and once the rules of the house have been read and accepted. The cost of the stay must be paid fully on the day of arrival.

Cancellation fees apply on the total deposit of all reservations canceled less than 10 days before the date of stay.

Days that were booked and then canceled cannot be transferred, rescheduled or refunded. No refunds will be given for a night that was already paid, even if the animal is recovered before the end of its stay.